Safeguarding and Domestic Abuse Coordinator

Location: Daventry, NN118PB

Salary: £35,004

Safeguarding Futures

We’re looking for a compassionate, proactive and well-connected Safeguarding & Domestic Abuse Coordinator to help us support customers and communities to thrive. If you’re looking for a new challenge with an ambitious organisation, come and help us deliver our vision of “Providing quality homes and services for better futures.”

This is a key role within our Communities team, leading our safeguarding and domestic abuse response from a housing perspective and helping shape a consistent, effective approach across the organisation.

You’ll coordinate support for customers experiencing safeguarding concerns and domestic abuse, including managing referrals, attending multi-agency meetings and maintaining clear, accurate records.

You’ll help ensure our response is timely, joined up and centred on customer need, while also building awareness across the organisation so colleagues feel confident identifying, responding to and reporting concerns.

You’ll bring sound judgement, professional knowledge and the confidence to manage sensitive information appropriately in complex situations.

A good understanding of safeguarding adults and children, domestic abuse and the Care Act 2014.
A Standard Futures Housing Group DBS is essential to this role.
Experience of effective partnership working and strong networking skills.
The ability to assess risk, make balanced decisions and respond sensitively to complex situations.
Strong record-keeping, reporting and organisational skills.
Good IT skills, including Microsoft Office and case or housing management systems.
A customer-focused, collaborative approach and excellent communication skills.
A full driving licence and access to a vehicle for work.

A few key points from our role profile:

Lead on safeguarding adults and children from a housing provider perspective, including domestic abuse case coordination and support planning.
Manage referrals and updates to external partners, including social care, health services and MARAC, and represent Futures at relevant multi-agency meetings and local forums.
Develop practical, effective safety plans and interventions that reduce risk and increase customer safety.
Raise awareness across the business and deliver training and guidance to colleagues and contractors.

So what’s in it for me?

At Futures, you’ll join a supportive organisation with a strong sense of purpose and a focus on helping people and communities thrive. We offer hybrid working for many roles, alongside competitive benefits including private healthcare options, mileage, discount schemes and a strong emphasis on health and wellbeing. We’re also proud to hold Investors in People Platinum status and to support flexible, inclusive ways of working.

If you’re looking for a role where you can make a meaningful difference to customer safety and wellbeing, we’d love to hear from you.

To start your Futures journey, take a look at the role profile and please note we may close vacancies early depending on application volumes, so early applications are encouraged.

We welcome applications from a wide range of backgrounds and are committed to creating an inclusive and supportive workplace for everyone.

Who we are

Futures is a great place to work with a fantastic, positive and 'can do' culture supporting our people to deliver fantastic results. Every one of our team members is helping us achieve our vision of 'Great places, great services and great tomorrows' for people and communities across the East Midlands. We don't just provide homes - we support our customers, helping them to thrive and to achieve this we all need to thrive in our jobs too. So, we invest in our people to give them the skills, the tools and the flexibility to do a great job.

Flexible

Accountable

Customer Centric

Trusting

Supportive

Documents

Copy Link

Personal data collected:	When we collect it:
Name, address, email address, phone number(s), information regarding your employment history (e.g. your CV and current employer), details of any unspent convictions, employer references. Your account login details (e.g. username and password) will be stored by Networx who manage our careers website.	When you apply for a job with us.
Name, title, address, phone/mobile number, personal email address, NI number, gender, marital status, date of birth, ethnicity, nationality, bank details, details of any past or current medical conditions, proof of your eligibility to work in the UK (such as passport, work permit, birth certificate). Your personal details are held by Cascade, our Cloud service provider, who manage and maintain this system.	When you start working for us we need to add you to our HR system and put you on the payroll.
Name, title, address, postcode, date of birth, telephone number, email address, partner’s name, partner’s date of birth, child(ren) name(s), child(ren) date of birth(s).	When you work for us and register with our medical provider.
Name, payroll number (if applicable), email address.	When you work for us and you complete training or development activities.
Name, address, next of kin. The nature of your declaration may also inadvertently reveal further personal information about you such as your sexual orientation, political opinion, religion, etc.	When you work for us we need to know about any relevant relationships (for example with our tenants, staff members, suppliers) and any paid or unpaid employment outside of FHG. This is to protect you as well as the company.
Personal email address, personal mobile number.	When you work for us and you need to access our self-service portal to reset your password.

Purposes of data use:	Specifically:	Our lawful basis for doing so:
Recruitment and employment.	To support our recruitment processes we will need certain information about you and your employment history and experience, and may need to communicate with you about this.	Perform a contract.
	To inform you about any relevant FHG vacancies.	Consent.
	To process employment contracts of successful candidates. If you secure employment with us we will need additional information to that supplied at the recruitment stage.	Perform a contract.
	To process training and development records.	Perform a contract.
	To protect you and the company we need to know about any relevant relationships (for example with our tenants, staff members, suppliers) and any paid or unpaid employment outside of FHG.	Legitimate interests.
	To enable you to register and/or access self-service resources we will need certain identifiable information about you.	Legitimate interests.

Safeguarding and Domestic Abuse Coordinator

Strictly Necessary

Always Active

Performance / Analytics

Functional Cookies